Support
Need help? We're here for you. Choose the option that works best.
Kapsy is operated by Apah Inc.
Send us an email at support@kapsy.ai and we'll get back to you as soon as possible.
Browse our documentation for guides, tutorials, and API references.
Use the AI assistant within the app to get instant help with features and troubleshooting.
We typically respond within 24 hours on business days. Critical issues are prioritised.
Frequently Asked Questions
How do I reset my password?
Kapsy uses social sign-in (Google). To change your password, update it through your Google account settings.
How do I delete my account?
Go to Settings and select "Delete Account", or contact us at support@kapsy.ai to request account deletion.
Is my data secure?
Yes. All data is encrypted in transit and stored on Microsoft Azure infrastructure with industry-standard security measures. See our Privacy Policy for details.
Can I export my data?
Yes. Documents can be exported as PDF or DOCX, and presentations can be exported as PDF. Contact support for a full data export.
How do I disconnect my Slack workspace?
Go to Settings → Integrations and click Disconnect for Slack. This revokes Kapsy's access immediately and deletes stored Slack tokens. You can also remove the Kapsy app directly from your Slack workspace's App Management page.